Greenbank Marketing and supply Chain Solutions Ltd (Greenbank solutions) has grown rapidly since its conception in 2004, growing by nearly 100% in the last year and yet combining this growth with a quality of service.
The keys to our success are as follows; Customer service, Reliability, Affordability and Flexibility.
We are retained by several logistic companies, in order to secure work within the UK, for import, export and internal loads. We act as an intermediary between the continental logistic company, and you, the client. We believe that this ensures that the best possible relationship is maintained, in the hope of a high quality, ongoing working relationship for everyone involved.
With this in mind we would like to remind you of our terms and conditions for continued co-operation.
New Clients
All new clients must fully specify their entire logistics requirement from us. This will include factors such as:
- The type of truck required to complete a load
- The type of product being transported and its required temperature
- A comprehensive summary of any documentation required to be returned to you must be specified including the timescale allowed for the return
- Your own terms and conditions including payment terms.
All Clients
Cancellation – the cancellation of a load must take place at least 24 hours before loading is due, 2 hours is allowed for loading and unloading of goods.
Responsibility for all paperwork – this remains the role of our transport partners – the contract for transport exists between you (the Customer) and them (the transporter) and Greenbank takes no responsibility for the return of paperwork although we will ensure that you are in contact with the correct people at our transport partners concerning any queries
Payment – unless otherwise specified, the invoicing will come direct from our transport partners, but the standard terms are 30 days for payment from the date of invoice, unless otherwise agreed.
Greenbank is of course willing to make its service bespoke to the requirements of its suppliers so if you do have any specific individual requirements then please let us know and these can be incorporated into our terms and conditions